Mis management

Someone ask me about mis management. Yes, we do feel very angry and frustrated. But somehow, i just re- thinking about it. It is not just about pointing fingers to such and such doctor. Yes they screw up but we should ask ourself as well. Do we have the tendency to do the same mistake. Are we competent enough to be a safe doctor. If not, then what are the efforts that we have made to improve ourself for the better care of patient...